In This Issue

Network Associates Becomes a Microsoft Gold Certified Partner for Software Products
The Microsoft Gold Certified Partner Program identifies and rewards Microsoft Certified Partners who have a proven commitment and expertise in building and/or delivering software solutions based on Microsoft technologies. "Given the number of choices in software products in the market today, customers need to quickly learn who is committed to integration and testing," said Rosa Garcia, general manager of the Partner Programs Group at Microsoft. "They need to be assured that a software provider has a policy of platform testing and integration. With commitments to the Microsoft Windows and .NET platforms, McAfee Security has clearly demonstrated that its software products are robust and credible. Microsoft is pleased to have McAfee Security as a Gold Certified Partner for Software Products. Stay tuned to the McAfee Security Web site for more details.

McAfee WebShield e500 Appliance Awarded Editor's Choice by PC Magazine
In the July 2002 issue of PC Magazine, McAfee's WebShield e500 appliance was named as the Editor's Choice for Best Filtering and Security Appliance. "McAfee is a name synonymous with antivirus, and the McAfee e500 email appliance provides the broad protection and powerful control you've come to expect from the company's software solutions. The e500 is one of the most well-rounded machines we reviewed and strikes a great balance between complex features and ease of use." This is the second top award this year garnered by WebShield appliance products, in January the WebShield e250 appliance was awarded Product of the Year by Network Magazine. Click here for the full PC Magazine review.

Network Associates Adds McAfee Anti-Virus and Encryption Support for SuSE Linux
McAfee's advanced virus scanning technology and E-Business Server encryption solution now support IBM S/390 mainframes running the SuSE Linux operating platform. This extended support further enables S/390 Linux users to secure data with strong encryption, as well as protect their systems from the latest virus threats with McAfee's leading anti-virus technology. Industries deploying S/390 mainframes with the SuSE Linux operating platform, including financial, healthcare, and manufacturing businesses, can benefit from McAfee's advanced data security and virus protection. Enterprise usability, performance, and scalability are also enhanced with McAfee mainframe virus protection. Read more.

The New PrimeSupport Service Portal—Have You Registered Yet?
PrimeSupport recently launched its new Web-based service—and it's free to existing customers.

The PrimeSupport Service Portal is specifically designed for customers who want more control and peace-of-mind regarding how their service order requests are communicated, managed and resolved by Network Associates engineers and technicians. Ultimately, the PrimeSupport Service Portal helps shorten time-to-resolution on mission-critical customer issues and inquiries, while maintaining high operational and cost efficiency. With the Web-based PrimeSupport Service Portal, Network Associates customers can submit and view service order placements and escalations, anytime and anywhere.

The PrimeSupport Service Portal is live and available to you now. The service includes the following:

• Open and monitor technical cases with Network Associates Support Centers—you will be able to search, view, and add cases to your existing account
• Get alerts on hot fixes, product upgrades and more—the "alerts" page contains links for downloading hot fixes, updates, and patches
• Get proactive email notification on your open cases—you will receive an email notifying you when a case is updated
• Maintain your account and user information—customize user profile information and update site and account settings
  

Try it now. It's free with your support program!

Click here to login to the Service Portal.
For additional information on PrimeSupport, click here.

GroupShield Security Suite Now Includes ePolicy Orchestrator
ePolicy Orchestrator licensed for GroupShield is now included in the GroupShield Security Suite. Managing GroupShield and getting the most from your online security policy is effortless with ePolicy Orchestrator's wide array of pre-defined reports, which include deployment, updates and virus activity reporting. The most difficult aspect of implementing and proactively managing a virus security policy is getting the visibility you need to evaluate your policy's effectiveness and to discover your network's weak points. This is made easy with ePolicy Orchestrator, since you can easily customize all the reports to suit your specific needs. Read more.

Tip of the Month—Desktop Firewall
Build Your Policy Before You Deploy Desktop Firewall to Your Users
One of the most challenging aspects of implementing a large-scale desktop firewall deployment is building the right policy. The firewall must protect users' machines from all known threats, but not hinder their system performance. IT administrators planning a large-scale desktop firewall deployment will benefit greatly by using a test network where they can get hands-on experience and develop building policies prior to implementation. To learn more about developing large desktop firewalls, click here.